Draft invoices can be edited freely at any time before they are sent. Open the invoice from your Invoices list and click Edit. You can change any field — customer, line items, due date, memo, or invoice number — and save the changes.
Once an invoice has been sent, it is locked to preserve the integrity of what was delivered to your customer. However, you can still make changes by following these steps:
Note: if your customer had already opened the old payment link, it will no longer work after you revert to draft. The new payment link sent in the updated email will be the active one.
Paid invoices cannot be edited or reverted. Once payment is confirmed by Stripe, the invoice is permanently marked as paid and locked. If there's an error on a paid invoice, contact us at support@parsleypay.com for assistance.
You can delete a draft invoice at any time from the invoice detail page by clicking Delete Invoice. This action is permanent and cannot be undone.
Sent and paid invoices cannot be deleted, as they form part of your financial records. If you need to void a sent invoice, you can edit it back to draft, remove the line items, add a note in the memo explaining the cancellation, and save it as a record.